Dear parents,

The beginning of university, therefore the usually necessary moving out of the parents’ house, is always an emotional topic. Your child is probably leaving your care and its well-known surroundings for the first time. As parents it is very important for you to be sure that the new home of your son or daughter is a safe place and you consequently do not have to worry about anything.
We at Staytoo are very aware of the responsibility and are willing to do everything in order to make sure, that you feel good about your child’s first step towards adulthood and independence.

Our promises:

  • With us your children are in good hands. We sustainably take care of our building and devotedly of our tenants, which is fairly obvious in the way we treat them. All concerns are dealt with in a timely and focused fashion and problems are solved together. Staytoo is not an anonymous real-estate firm, which only deals with its tenants once a month. Every day, we work with enthusiasm and passion for our students and make sure, that no topics put unnecessary stress on them. Our system is focused on discovering and eliminating disturbances early on and we therefore always strive to improve our workflow.

  • No hidden costs: The rent is a so-called All-In-Rent and already includes all additional costs. Therefore, there is no risk, that at the end of the year you need to pay back large sums, that nobody expected. For the agreed upon rent, our tenants receive a fully-furnished apartment, water, electricity, heating and Wi-Fi. This secures, that both parties have full cost transparency and are able to plan their finances.

  • Security is a top priority. Our building is secured by modern access controls. Additionally, the common areas, entryways and central halls are monitored by surveillance cameras. The buildings fulfill all legal standards regarding security and fire protection. Furthermore, all technical facilities are being serviced frequently, in order to be kept up to date.

 

Our colleagues are on-site every day and supervise the compliance with our house rules as well as all security measures. The Staytoo-Team is regularly updated on fire protection, security and first aid measures. Additionally, it is very important to us that our colleagues are highly reliable and have a high sense of integrity.

  • Good service. We are able to be reached easily and reliably. Our colleagues in the head quarter are able to be reached by telephone in case of any questions and will take care of concerns as quickly as possible. Should further consultation be necessary, we will call you back as soon as possible. Through an online document tool our tenants always have access to their rental contract as well as important messages from house management. Everything is available and organized in a structured and logical way. So, one less thing you need to worry about.

  • We take care of everything. To us the students are not just tenants, but part of a community. And in a community you support each other. We solve problems fast and efficiently and avoid any disagreements in our student apartment buildings. It is our highest goal to provide our tenants with the framework for a successful education and a happy student experience. We like to call it the Staytoo-Experience.

 

Please do not hesitate to ask us, if any questions occur. Our on-site colleagues as well as the ones in the head quarter are always available to exchange information. Your happiness with our service and having a good feeling concerning the first apartment of your daughter or son, is the ultimate goal for our daily work.

We are excited to welcome you as a part of the Staytoo Community!

 

Christian Scheuerl

(Managing Director)

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